Free shipping is provided to orders of $75 or more! It usually takes 3-6 days for domestic packages, or 7-10 days for international packages to arrive. We will notify you via email when your order is shipped. If you are in a rush and need your order before a specific date, please list it in the memo section of your order. Orders are delivered Monday to Friday.

Yes, we do!

Once your order is shipped, you will receive an email that includes your order number, tracking number, and packages’ estimated arrival time.

We recommend that someone is present to sign for the delivery.

Unfortunately, we do not deliver to PO Boxes, Parcel Lockers, APO, DPO, or FPO addresses.

Please carefully check our size chart before your purchase. We are happy to accept returns received within 15 days from the delivery date for refunds. Please note that any item(s) to be returned must be in new, unused, unworn, unwashed, undamaged and with the DO NOT REMOVE tag still attached in the same place as originally sent. All SALE/ SAMPLE items are final and we do not accept any returns. We imagine a future without over-production and environmentally devastating waste.

We provide a pre-paid return label for our US customers. If you wish to return any item, please email us at iunderstand@glorialee.com with your name, address, order number, and item that you wish to return. Please return items in their original packaging if possible.

You can track it with the tracking number on the pre-paid return label. Once we receive your item, please allow 4-6 days for processing.

Refunds can take up to 3-5 business days to reach your credit card/bank account, depending on the financial institution.

We stand behind our product! If for some reason, you feel as though the item is faulty, please email us at iunderstand@glorialee.com with 3-4 large well lit photos of the item, along with your order number and we will contact you with any next steps.

We do not provide exchanges. Please follow the instructions for returning items and place a new order.